Shipping Solutions

Ship smarter, sell more

Flexible shipping options, pre-paid labels, real-time tracking and competitive rates — everything you need to delight buyers and grow your Negromart store.

Options

Choose the shipping method that fits your business

Most Popular

Standard Shipping

Affordable domestic delivery within 3–7 business days. Great for non-urgent orders across Ghana and Nigeria.

Fastest

Express Shipping

Fast 1–2 business day delivery for time-sensitive orders. Available in major cities across Ghana and Nigeria.

Global Reach

International Shipping

Reach diaspora buyers in the UK, US, Canada and Europe. Competitive rates with full tracking and customs support.

Buyer Favourite

Free Shipping

Offer free shipping on qualifying orders to boost conversion rates. Set your own minimum order threshold.

How it works

From listing to doorstep in 5 steps

01

List your product

Add your product with weight, dimensions and shipping zones. We calculate the right rate automatically.

02

Buyer places order

The buyer chooses their preferred shipping option at checkout. You get notified instantly.

03

Print your label

Generate a pre-paid shipping label directly from your dashboard with one click.

04

Drop off or schedule pickup

Drop your parcel at a partner location or schedule a courier pickup — whichever suits you.

05

Buyer tracks delivery

Real-time tracking is automatically shared with the buyer, reducing support queries.

2 Countries
Active shipping markets
3+
Courier partners
98%
On-time delivery rate
1-click
Label generation
FAQ

Frequently asked questions

Which couriers does Negromart partner with?

We work with leading couriers in Ghana and Nigeria including GIG Logistics, DHL, and Jumia Logistics, as well as international carriers for cross-border shipments.

Can I set different shipping rates for different products?

Yes. You can configure shipping rates per product, per weight category, or apply store-wide flat rates and free shipping thresholds.

What happens if a shipment is lost or damaged?

All orders shipped through Negromart's integrated couriers are covered by our seller protection policy. File a claim in your dashboard within 7 days of the expected delivery date.

Do I need to print labels or can I handwrite them?

We strongly recommend using our system-generated labels for accurate tracking. Handwritten labels may cause delays and void shipment protection.

Can I ship internationally as a new seller?

Yes, international shipping is available to all verified sellers. You'll need to complete identity verification and agree to our cross-border shipping terms.

Ready to start shipping with Negromart?

Join thousands of sellers already growing their business across Africa and the diaspora.

Join Marketplace